Q1: ARE YOU TRADING COMPANY OR MANUFACTURER?
A: We are a factory.
Q2: WHAT ARE YOUR PRODUCT RANGES?
A: We offer a diverse range of products including cosmetic bags, fibre pouch bags, tote bags, genuine leather bags, fashionable bags, and outdoor casual bags.
Q3: DO YOU PROVIDE SAMPLES? IS IT FREE OR EXTRA?
A: Yes, we are honored to offer you samples. Stock samples are free; you just need to cover the freight cost. For customized samples, it will take us 7 days to complete. Sample and courier fees are at your expense.
Q4: WHAT KIND OF FILES DO YOU ACCEPT FOR PRINTING?
A: We accept files in AI, PDF, CDR, and high-resolution JPG formats.
Q5: HOW TO ORDER FROM YOU?
A: Simply send us an inquiry, receive our quotation, negotiate order details, confirm the sample, sign the contract, pay the deposit, proceed with mass production, get the cargo ready, pay the balance, and finally, take delivery. We look forward to further cooperation.
Q6: HOW TO SETTLE PAYMENT?
A: We accept payments via Bank T/T, L/C, Western Union, and PayPal.
Our standard payment terms are 30% deposit in advance and the balance before shipment.
Q7: OUR GUARANTEE ON QUALITY?
A: We are committed to 100% customer satisfaction.
Above all, quality is our priority. We understand the importance of quality control from the very beginning to the very end.
Additionally, our factory has gained SGS and MA authentication. You are welcome to visit our factory or ask us for a video call.
Q8: WHAT IS YOUR TERM OF DELIVERY?
A: We accept EXW and FOB. You can choose the option that is most convenient or cost-effective for you.
Q9: WHAT IS THE MAIN MATERIAL OF YOUR PRODUCTS?
A: Our primary materials are nylon, non-woven, PP woven, polyester, RPET, and cotton. We can also source materials as per customer requirements.
Q10: WHERE IS YOUR FACTORY LOCATED? HOW CAN I VISIT THERE?
A: Our factory is located in Hangzhou, China. We sincerely welcome foreign customers to visit our factory for negotiations. We can arrange pick-up; it's just a 30-minute drive from the railway station.
Q11: MAY I CUSTOMIZE THE BAGS AS PER MY REQUEST?
A: Yes, please send us your specific bag requirements.
Q12: WHEN CAN I GET THE PRICE?
A: We usually respond with a quote within 12 hours of receiving your inquiry. If you need the price urgently, please indicate that in your email so we can prioritize your request.
Audited Supplier 
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