Q1: Are you a trading company or a manufacturer?
A: We are a dedicated factory.
Q2: What are the ranges of your products?
A: We offer a variety of bags including cosmetic bags, fibre pouch bags, tote bags, genuine leather bags, fashionable bags, and outdoor casual bags.
Q3: Do you provide samples? Are they free or is there an extra charge?
A: Yes, we are honored to offer samples. Stock samples are free; you only need to cover the freight cost. Custom samples will take 7 days to complete, and both sample and courier fees will be your responsibility.
Q4: What types of files do you accept for printing?
A: We accept files in AI, PDF, CDR, and high-resolution JPG formats.
Q5: How can I place an order with you?
A: Send us an inquiry, receive our quotation, negotiate order details, confirm the sample, sign the contract, pay the deposit, proceed with mass production, get the cargo ready, pay the balance, and arrange for delivery. We look forward to further cooperation.
Q6: How do you handle payment?
A: We accept Bank T/T, L/C, Western Union, and PayPal. Our normal payment terms are 30% deposit in advance and the balance before shipment.
Our usual payment terms are a 30% deposit in advance and the balance before shipment.
Q7: What is your guarantee on quality?
A: We are committed to 100% customer satisfaction.
Quality is our top priority. We ensure stringent quality control from start to finish.
Our factory is certified by SGS and MA. You are welcome to visit our factory or request a video call for inspection.
Q8: What are your terms of delivery?
A: We accept EXW and FOB. You can choose the option that is most convenient or cost-effective for you.
Q9: What are the main materials used in your products?
A: Our main materials include Nylon, non-woven, PP woven, polyester, RPET, nylon, and cotton. We can also use materials as per customer requirements.
Q10: Where is your factory located? How can I visit?
A: Our factory is located in Hangzhou, China. We warmly welcome foreign customers to visit for negotiations. We can pick you up; it’s just 30 minutes from the railway station.
Q11: Can I customize the bags according to my requirements?
A: Yes, please provide us with your specific requirements.
Q12: When can I get the price?
A: We usually quote within 12 hours of receiving your inquiry. If your request is urgent, please let us know in your email so we can prioritize your inquiry.
Audited Supplier 
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