Q1: ARE YOU TRADING COMPANY OR MANUFACTURER?
A: We are a factory.
Q2: WHAT ARE YOUR PRODUCT RANGES?
A: Our product range includes cosmetic bags, fiber pouch bags, tote bags, genuine leather bags, fashionable bags, and outdoor casual bags, among others.
Q3: DO YOU PROVIDE SAMPLES? IS IT FREE OR EXTRA?
A: Yes, we are honored to offer you samples. Stock samples are free; you just need to cover the freight cost. For customized sample bags, it takes 7 days to complete, and the sample fee and courier fee are borne by you.
Q4: WHAT KIND OF FILES DO YOU ACCEPT FOR PRINTING?
A: We accept files in AI, PDF, CDR formats, and high-resolution JPGs.
Q5: HOW TO ORDER FROM YOU?
A: Send us an inquiry, receive our quotation, negotiate order details, confirm the sample, sign the contract, pay the deposit, proceed with mass production, prepare the cargo, settle the balance/delivery, and discuss further cooperation.
Q6: HOW TO SETTLE PAYMENT?
A: We accept Bank T/T, L/C, West Union, and Paypal.
Our standard payment terms are a 30% deposit in advance and the balance before shipment.
Q7: OUR GUARANTEE ON QUALITY?
A: We are committed to 100% customer satisfaction.
Above all, quality is our priority. We understand the importance of quality control from the very beginning to the very end.
Additionally, our factory has obtained SGS and MA authentication. Feel free to visit our factory or request a video call.
Q8: WHAT IS YOUR TERM OF DELIVERY?
A: We accept EXW and FOB. Choose the option that is most convenient or cost-effective for you.
Q9: WHAT IS THE MAIN MATERIAL OF YOUR PRODUCTS?
A: Our main materials include nylon, non-woven fabric, PP woven, polyester, RPET, nylon, cotton, etc. We can also select materials based on customer requirements.
Q10: WHERE IS YOUR FACTORY LOCATED? HOW CAN I VISIT THERE?
A: Our factory is located in Hangzhou, China. We warmly welcome foreign customers to visit and negotiate. We can pick you up, and it takes 30 minutes from the railway station.
Q11: MAY I CUSTOMIZE THE BAGS TO MY REQUIREMENTS?
A: Yes, please send us your specific bag requirements.
Q12: WHEN CAN I GET THE PRICE?
A: We usually quote within 12 hours after receiving your inquiry. If you need the price urgently, please mention it in your email so we can prioritize your request.