Q1: ARE YOU TRADING COMPANY OR MANUFACTURER?
A: We proudly operate as a factory.
Q2: WHAT ARE YOUR PRODUCT RANGES?
A: We specialize in a diverse range of products including Cosmetic Bags, Fibre Pouch Bags, Tote Bags, Genuine Leather Bags, Fashionable Bags, and Outdoor Casual Bags, among others.
Q3: DO YOU PROVIDE SAMPLES? IS IT FREE OR EXTRA?
A: Absolutely! We are honored to offer samples. Stock samples are free of charge; you only need to cover the freight cost. For customized sample bags, it will take 7 days to complete, with both the sample fee and courier fee borne by you.
Q4: WHAT KIND OF FILES DO YOU ACCEPT FOR PRINTING?
A: We accept files in AI, PDF, CDR formats, and high-resolution JPG images.
Q5: HOW TO ORDER FROM YOU?
A: Simply send us an inquiry, receive our quotation, negotiate order details, confirm the sample, sign the contract, pay the deposit, proceed with mass production, get the cargo ready, settle the balance before delivery, and look forward to further cooperation.
Q6: HOW TO SETTLE PAYMENT?
A: We accept Bank T/T, L/C, West Union, and Paypal.
Our standard payment terms are 30% deposit in advance, with the balance due before shipment.
Q7: WHAT IS YOUR GUARANTEE ON QUALITY?
A: We are devoted to ensuring 100% customer satisfaction.
Above all, quality is our top priority. We meticulously control quality from start to finish.
Moreover, our factory has obtained SGS and MA authentication. We welcome you to inspect our factory or request a video call for verification.
Q8: WHAT IS YOUR TERM OF DELIVERY?
A: We offer EXW and FOB terms. Choose the one most convenient or cost-effective for you.
Q9: WHAT IS THE MAIN MATERIAL OF YOUR PRODUCTS?
A: Our primary materials include Nylon, Non-Woven, PP Woven, Polyester, RPET, Nylon, and Cotton. We can also source materials based on customer requirements.
Q10: WHERE IS YOUR FACTORY LOCATED? HOW CAN I VISIT THERE?
A: Our factory is located in Hangzhou, China. We warmly welcome foreign customers to visit and negotiate. We can pick you up, and it's just a 30-minute journey from the railway station.
Q11: MAY I CUSTOMIZE THE BAGS TO MY SPECIFICATIONS?
A: Yes, please send us your specific requirements for the bags.
Q12: WHEN CAN I GET THE PRICE?
A: We typically provide a quote within 12 hours of receiving your inquiry. If you need the price urgently, please let us know in your email, and we will prioritize your inquiry.
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