Q1: ARE YOU TRADING COMPANY OR MANUFACTURER?
A: We are a direct factory, ensuring you get the best prices and top-notch quality.
Q2: WHAT ARE YOUR PRODUCT RANGES?
A: Our diverse product range includes Cosmetic Bags, Fibre Pouch Bags, Tote Bags, Genuine Leather Bags, Fashionable Bags, and Outdoor Casual Bags, among others.
Q3: DO YOU PROVIDE SAMPLES? IS IT FREE OR EXTRA?
A: Yes, we are honored to offer samples. Stock samples are complimentary; you only cover the freight cost. For customized samples, it takes about 7 days to create, with sample and courier fees borne by you.
Q4: WHAT KIND OF FILES DO YOU ACCEPT FOR PRINTING?
A: We accept files in AI, PDF, CDR, and high-resolution JPG formats.
Q5: HOW TO ORDER FROM YOU?
A: Simply follow these steps: Send us an inquiry, receive our quotation, negotiate order details, confirm the sample, sign the contract, pay the deposit, begin mass production, prepare cargo, settle the balance, and arrange delivery. We look forward to further cooperation.
Q6: HOW TO SETTLE PAYMENT?
A: We accept payments via Bank T/T, L/C, West Union, and Paypal.
Our standard payment terms are 30% deposit in advance and the balance before shipment.
Q7: OUR GUARANTEE ON QUALITY?
A: We are dedicated to ensuring 100% customer satisfaction.
Quality is our top priority. We emphasize stringent quality control from the initial stages right through to the final product.
Furthermore, our factory has obtained SGS and MA certifications. You are welcome to visit our factory or request a video call for verification.
Q8: WHAT IS YOUR TERM OF DELIVERY?
A: We offer EXW and FOB terms. Choose the option that best suits your convenience and cost considerations.
Q9: WHAT IS THE MAIN MATERIAL OF YOUR PRODUCTS?
A: Our primary materials include Nylon, Non-Woven, PP Woven, Polyester, RPET, Nylon, and Cotton. We can also customize materials according to your specific requirements.
Q10: WHERE IS YOUR FACTORY LOCATED? HOW CAN I VISIT?
A: Our factory is located in Hangzhou, China. We warmly welcome international customers to visit and negotiate. We can arrange to pick you up, and it’s just a 30-minute drive from the railway station.
Q11: MAY I CUSTOMIZE THE BAGS AS PER MY REQUEST?
A: Absolutely! Please send us your specific requirements for the bags.
Q12: WHEN CAN I GET THE PRICE?
A: We typically respond with a quotation within 12 hours of receiving your inquiry. If your request is urgent, please indicate this in your email so we can prioritize it.
Audited Supplier 
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