Q1: ARE YOU TRADING COMPANY OR MANUFACTURER?
A: We are a factory, ensuring direct control over quality and production.
Q2: WHAT ARE YOUR PRODUCT RANGES?
A: Our diverse product range includes cosmetic bags, fibre pouch bags, tote bags, genuine leather bags, fashionable bags, and outdoor casual bags, among others.
Q3: DO YOU PROVIDE SAMPLES? IS IT FREE OR EXTRA?
A: Yes, we are honored to offer samples. Stock samples are free; you only need to cover the freight cost. For customized samples, allow us 7 days for completion, with sample and courier fees borne by you.
Q4: WHAT KIND OF FILES DO YOU ACCEPT FOR PRINTING?
A: We accept files in AI, PDF, CDR, and high-resolution JPG formats.
Q5: HOW TO ORDER FROM YOU?
A: Start by sending us an inquiry. We will provide a quotation, negotiate order details, confirm the sample, sign the contract, pay the deposit, proceed with mass production, prepare the cargo, settle the balance, make the delivery, and move towards further cooperation.
Q6: HOW TO SETTLE PAYMENT?
A: We accept Bank T/T, L/C, West Union, and Paypal. Our standard payment terms are 30% deposit in advance and the balance before shipment.
Our normal payment terms are 30% deposit in advance and the balance before shipment.
Q7: OUR GUARANTEE ON QUALITY?
A: We are committed to 100% customer satisfaction.
Above all, quality is our priority. We understand the importance of quality control from the beginning to the end.
Additionally, our factory has gained SGS and MA authentication. You are welcome to visit our factory or request a video call for verification.
Q8: WHAT IS YOUR TERM OF DELIVERY?
A: We accept EXW and FOB. Choose the option most convenient or cost-effective for you.
Q9: WHAT IS THE MAIN MATERIAL OF YOUR PRODUCTS?
A: Our main materials include nylon, non-woven fabric, pp woven fabric, polyester, RPET, cotton, etc. We can also use materials as per customers' requirements.
Q10: WHERE IS YOUR FACTORY LOCATED? HOW CAN I VISIT THERE?
A: Our factory is located in Hangzhou, China. We sincerely welcome foreign customers to visit our factory for negotiations. We can arrange a pick-up, and it takes just 30 minutes from the railway station.
Q11: MAY I CUSTOMIZE THE BAGS AS PER MY REQUEST?
A: Yes, please send us your specific requirements for the bags.
Q12: WHEN CAN I GET THE PRICE?
A: We usually quote within 12 hours of receiving your inquiry. If you need a prompt response, please mention it in your email, and we will prioritize your inquiry.
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