Q1: ARE YOU TRADING COMPANY OR MANUFACTURER?
A: We are a factory, proudly manufacturing our own high-quality products.
Q2: WHAT ARE YOUR PRODUCT RANGES?
A: We offer a diverse range of products including: Cosmetic Bags, Fibre Pouch Bags, Tote Bags, Genuine Leather Bags, Fashionable Bags, and Outdoor Casual Bags, among others.
Q3: DO YOU PROVIDE SAMPLES? IS IT FREE OR EXTRA?
A: Yes, we are delighted to offer samples. Stock samples are complimentary; you only need to cover the freight cost. For customized samples, it takes approximately 7 days to create them. Sample and courier fees are borne by you.
Q4: WHAT KIND OF FILES DO YOU ACCEPT FOR PRINTING?
A: We accept files in AI, PDF, CDR, and high-resolution JPG formats.
Q5: HOW TO ORDER FROM YOU?
A: Simply send us an inquiry. You'll receive our quotation, follow the negotiation of order details, confirm the sample, sign the contract, pay the deposit, proceed with mass production, prepare the cargo, settle the balance, and finally, we deliver your order. This establishes a foundation for further cooperation.
Q6: HOW TO SETTLE PAYMENT?
A: We accept Bank T/T, L/C, Western Union, and PayPal.
Our standard payment terms require a 30% deposit upfront, with the balance payable before shipment.
Q7: OUR GUARANTEE ON QUALITY?
A: We are dedicated to achieving 100% customer satisfaction.
Above all, quality is our utmost priority. We meticulously manage quality control from inception to completion.
Moreover, our factory holds SGS and MA authentication. Feel free to visit our factory or request a video call for verification.
Q8: WHAT IS YOUR TERM OF DELIVERY?
A: We accept EXW and FOB. Choose the option that is most convenient or cost-effective for you.
Q9: WHAT IS THE MAIN MATERIAL OF YOUR PRODUCTS?
A: Our main materials include Nylon, Non-Woven, PP Woven, Polyester, RPET, Nylon, Cotton, etc. We can also source materials based on customer requirements.
Q10: WHERE IS YOUR FACTORY LOCATED? HOW CAN I VISIT THERE?
A: Our factory is located in Hangzhou, China. We warmly welcome international customers to visit our factory for negotiations. We can arrange a pick-up, and it is a 30-minute drive from the railway station.
Q11: MAY I CUSTOMIZE THE BAGS TO MY SPECIFICATIONS?
A: Yes, we can customize bags according to your specifications. Please send us your requirements.
Q12: WHEN CAN I GET THE PRICE?
A: We usually provide a quote within 12 hours of receiving your inquiry. If your request is urgent, please indicate so in your email, and we will prioritize your inquiry.
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