Q1: ARE YOU TRADING COMPANY OR MANUFACTURER?
A: We are a factory.
Q2: WHAT ARE YOUR PRODUCT RANGES?
A: Our extensive product range includes cosmetic bags, fibre pouch bags, tote bags, genuine leather bags, fashionable bags, and outdoor casual bags, among others.
Q3: DO YOU PROVIDE SAMPLES? IS IT FREE OR EXTRA?
A: Yes, we are honored to offer you samples. Stock samples are free; you only need to cover the freight cost. For customized samples, it takes 7 days to create, with sample and courier fees at your expense.
Q4: WHAT KIND OF FILES DO YOU ACCEPT FOR PRINTING?
A: We accept files in AI, PDF, CDR, and high-resolution JPG formats.
Q5: HOW TO ORDER FROM YOU?
A: Send us an inquiry, receive our quotation, negotiate order details, confirm the sample, sign the contract, pay the deposit, begin mass production, prepare the cargo, pay the balance, deliver the goods, and discuss further cooperation.
Q6: HOW TO SETTLE PAYMENT?
A: We accept Bank T/T, L/C, West Union, and PayPal.
Our standard payment terms are a 30% deposit in advance and the balance before shipment.
Q7: OUR GUARANTEE ON QUALITY?
A: We are committed to 100% customer satisfaction.
Quality is our top priority. We ensure stringent quality control from start to finish.
Additionally, our factory has received SGS and MA authentication. You're welcome to visit our factory or request a video call.
Q8: WHAT IS YOUR TERM OF DELIVERY?
A: We accept EXW and FOB. You can choose the option that is most convenient or cost-effective for you.
Q9: WHAT IS THE MAIN MATERIAL OF YOUR PRODUCTS?
A: Our primary materials include nylon, non-woven fabrics, PP woven, polyester, RPET, and cotton. We can also source materials as per customer requirements.
Q10: WHERE IS YOUR FACTORY LOCATED? HOW CAN I VISIT THERE?
A: Our factory is located in Hangzhou, China. We warmly welcome foreign customers to visit for negotiations. We can arrange a pickup, and it is just 30 minutes from the railway station.
Q11: MAY I CUSTOMIZE THE BAGS TO MY SPECIFICATIONS?
A: Yes, please send us your specific bag requirements.
Q12: WHEN CAN I GET THE PRICE?
A: We usually quote within 12 hours after receiving your inquiry. If you need a faster response, please indicate the urgency in your email, and we will prioritize your request.
Audited Supplier 
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