Q1: ARE YOU A TRADING COMPANY OR A MANUFACTURER?
A: We proudly operate as a factory.
Q2: WHAT ARE YOUR PRODUCT RANGES?
A: Our diverse product lineup includes cosmetic bags, fibre pouch bags, tote bags, genuine leather bags, fashionable bags, and outdoor casual bags, among others.
Q3: DO YOU PROVIDE SAMPLES? ARE THEY FREE OR EXTRA?
A: Absolutely, we are honored to provide samples. Stock samples are free; you only cover the freight cost. Custom sample bags take 7 days to create, with sample and courier fees borne by you.
Q4: WHAT KIND OF FILES DO YOU ACCEPT FOR PRINTING?
A: We accept AI, PDF, CDR, and high-resolution JPG files.
Q5: HOW CAN I PLACE AN ORDER WITH YOU?
A: Simply send us an inquiry, receive our quotation, negotiate order details, confirm the sample, sign the contract, pay the deposit, commence mass production, prepare cargo, settle the balance, and then proceed to delivery. We look forward to further cooperation!
Q6: HOW DO I SETTLE PAYMENT?
A: We accept Bank T/T, L/C, West Union, and PayPal. Our standard terms are a 30% deposit in advance and the balance before shipment.
Our normal payment terms are a 30% deposit in advance and the balance before shipment.
Q7: WHAT IS YOUR QUALITY GUARANTEE?
A: We are fully committed to 100% customer satisfaction.
Above all, quality is our top priority. We ensure rigorous quality control from start to finish.
Moreover, our factory has earned SGS and MA authentication. Feel free to visit our factory or request a video call for a comprehensive overview.
Q8: WHAT ARE YOUR TERMS OF DELIVERY?
A: We accept EXW and FOB. Choose the option that is most convenient or cost-effective for you.
Q9: WHAT IS THE MAIN MATERIAL OF YOUR PRODUCTS?
A: Our primary materials include nylon, non-woven fabric, PP woven fabric, polyester, RPET, and cotton. We can also use materials as specified by our customers.
Q10: WHERE IS YOUR FACTORY LOCATED? HOW CAN I VISIT?
A: Our factory is located in Hangzhou, China. We warmly welcome international customers to visit for negotiations. We can pick you up, and it takes only 30 minutes from the railway station.
Q11: CAN I CUSTOMIZE THE BAGS TO MY SPECIFICATIONS?
A: Yes, please send us your specific requirements for the bags.
Q12: HOW SOON CAN I GET A QUOTE?
A: We typically provide quotes within 12 hours of receiving your inquiry. For urgent requests, please indicate the urgency in your email, so we prioritize your inquiry.
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